Frozen meal supplier apetito introduces new crates system

22nd January 2010, 11:42am

apetito, the frozen ready meal supplier to community care homes and hospitals nationally, has launched a new 'crates' system for delivery to customers, replacing cardboard boxes.

The result is a more flexible service, about one million cardboard boxes replaced by returnable plastic crates and an annual reduction of around 100 tonnes in CO2 emissions.

The new system also allows order picking by individual tray rather than cases of a number of trays.  It makes life easier for the catering manager as they can order exactly what they need to, which helps keep stocks to a minimum. 

Working with their customers, apetito will pack the crates by meal by day allowing easier handling at point of use. Each crate is clearly labelled with mealtime and contents.  In addition, there will be no cardboard boxes for customers to dispose of and the crates are returned at the next delivery for convenience.

Neil Emery, head of customer service and distribution, commented on the introduction of the new system: "The response has been very positive so far.  Every customer is provided with dollies to move the crates around at no cost to them.  We see it as a win-win situation and I guess one measure of success is that we are getting 100 per cent of crates returned."  

Related Articles:

• 30 Sep 2009 - Apetito set to supply frozen meals to care home sector
• 27 Jul 2009 - Apetito wins The Customer Focus Award
• 03 Jun 2009 - apetito quits the education market

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